We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...

IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

IT software maker Spiceworks has developed a set of customized plugins and widgets in a variety of categories for the Spiceworks desktop. Spiceworks’ ad-supported, free IT management software allows ...

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If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

IT software maker Spiceworks is launching version 4.0 of their desktop software suite that helps a company’s IT staff collaborate with each other and manage “everything IT.” The IT management software ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...