Let the lean process expose the issues, then use them as a chance to find out what is truly going on and improve your business Jon Sievert says he gets many different answers when he asks people to ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

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The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...