No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...

BOSTON & LAUSANNE, Switzerland--(BUSINESS WIRE)--Nexthink, the leader in Digital Employee Experience (DEX) management, announces ‘The Death (and Rebirth) of the Service Desk’, a new report on the ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of pressure when it comes to working ...