In Consumer Reports’ labs, we design tests that identify which products are the best at what they do. But to find out which ones are also the most reliable and make customers the happiest, we rely on ...

You hang up on phone surveys and pretend no one is home when a government census taker rings the door bell, but god forbid if your gaming PC doesn’t get counted in Valve’s important Steam Hardware ...

One question I often get when I speak at events or lead training sessions is, “What if I ask questions and people think I’m being confrontational?” It’s a common concern, especially when curiosity ...

Skip over Google for those random questions that pop into your head all day long and see if AI can answer them instead. Here are some tips to get the best results. Amanda Smith is a freelance ...

You’ve finished your presentation or meeting, and it is time to open up for questions. Lots of hands go up. Some questions you answer easily, some you admit you don’t have the answer to; but then ...

How does Consumer Reports know which products are the most reliable? With results from our exclusive surveys, made possible by CR members. Here’s how to participate—and help millions of other ...