Dear Abby: I am SUPER outgoing! Always have been. I can walk up to anyone and start a conversation. As I’ve gotten older, I’ve noticed that many people have no personality. During the pandemic it ...

It’s been almost seven years since writer and public radio host Celeste Headlee gave her February 2016 TED talk, “Ten Ways to Have a Better Conversation.” It went viral. She became an in-demand ...

2021 is going to be the year of conversational skills. Think about how much the pendulum has swung in the last 12 months. Many companies were hitting their stride and doing well. Unemployment was at ...

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