New technologies are redefining the customer and employee experience in financial services. If you’re of a certain age, you might remember going to a drive-thru bank, where you’d put your deposit into ...

Banking automation is entering its cognitive era—where AI doesn't just execute but anticipates, learns and elevates both efficiency and human insight.

Robotic process automation (RPA) combines robotic automation with artificial intelligence (AI) to automate human activities for banking. RPA has reshaped the back-end of banking processes, and banks ...

Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building ...

Bank and credit union leaders are eyeing intelligent automation as a path for growth and improvements in fraud detection, customer service and other areas, according to new research from American ...

NEW YORK, April 8, 2021 /PRNewswire-PRWeb/ — Bank Automation News and Kearney, a leading global consultancy, has formed a content partnership that will deliver crucial analysis and insight on banking ...

There’s clear evidence of how much the COVID crisis has driven online uptake in the traditional retail banking sector from the revelation by NatWest that 58% of its customers are now digital-only, up ...

A breakthrough system that resolves banking’s greatest AI tension, balancing agency and adherence with blazing speed. For years, banks and credit unions have relied on rigid automation that follows ...

Versapay, a distinguished provider at global level, emphasises customer-first design as a key differentiator. According to ...

We know, we know. How many words can technologists add hyper too? But don’t roll your eyes just yet. Trust us, if you work in banking, hyper-automation will likely be the latest buzz word you hear in ...